- Incremental Sales Growth: Set goals and achieve continuous improvement in both sales dollars and units.
- Add Value: Provide the value that bridges our customers and our vendors in a unique way that defines our purpose.
- Category Dominant Focus: Stay within the category of expertise to be more meaningful to the buyers as a resource. Only grow outside the category when we prepare to invest.
- Business Integrity: Always ask the question, “What's the right thing to do, with honesty, integrity and character.”
- Customer Response: Always respond to the customer in a timely way and err on the side of over-communication.
- Sales Process Leader: Be the leader in process improvements that decrease the selling and fulfillment costs while improving the supply chain accuracy and lead times.
- Channel Marketing Experts: Traditional and electronic solutions to maximize sales in the Hardware / Home Center / Mass Merchant Channels.
- Industry Resource: Be the “Go To” people for our areas of expertise for all requirements of the retail business.